FAQs
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Popular Questions
In the event of a security incident, our incident response plan includes immediate actions to contain and mitigate the threat, followed by a thorough investigation and recovery process..
Getting started
1. What is a digital wallet?
A digital wallet is an application that allows you to securely store, send, and receive digital assets. It provides you with a private key and public address to manage your funds safely.
2. Which assets can I manage in this wallet?
You can manage a variety of assets including Bitcoin (BTC), Ethereum (ETH), and many other supported digital assets. Some wallets also support stablecoins and tokens on multiple networks.
3. What are the benefits of using this wallet?
Using a wallet ensures full control over your funds, private keys, and transactions. You gain access to secure transfers, portfolio tracking, and the ability to interact with different assets in one place.
4. How secure is my wallet?
Your wallet uses advanced encryption and security protocols. As long as you safeguard your recovery phrase and private keys, only you have access to your funds.
5. Can I recover my wallet if I lose my device?
Yes, you can restore your wallet on a new device using your recovery phrase. Without the recovery phrase, your funds cannot be recovered, so it must be stored safely offline.
6. Are there fees for sending assets?
Sending assets may involve network fees set by the blockchain (not by us). These fees vary depending on network congestion but are always shown before confirming a transaction.
Managing account
1. Can I lose access to my funds?
Yes, you can lose access to your funds if you lose your private key or recovery phrase. Always securely back up your wallet credentials to prevent this risk.
2. How to add crypto to my Wallet?
To add crypto to your wallet, you can either receive it from another wallet address or purchase it through an exchange and transfer it to your wallet.
3. Adding crypto to the Coinbase Wallet extension
To add crypto to the Coinbase Wallet extension, you can use the "Receive" feature within the extension, which provides a wallet address for you to transfer funds to.
4. How do I send and receive crypto?
Sending and receiving crypto involves using your wallet's "Send" and "Receive" functions. To send, enter the recipient's address and amount; to receive, share your wallet address with the sender.
